Send Us a Message

Check our FAQ page first: https://celebrationcinema.com/guest-services/faq

We appreciate your comments and are happy to answer questions! This inbox is only monitored during business hours and our response time is usually 1-3 business days. 

Can I get a refund?
Refund requests can be made up to 30 minutes before showtime. Please visit our refund page by clicking here: https://celebrationcinema.com/refund. We are not able to refund gift card purchases.

No Email Confirmation?
If you made it all the way through a purchase and are seeing a charge on your bank statement, you have tickets! Bring the credit card, confirmation number, or email used to purchased and the theatre can print your tickets.

What are your hours?
The best way to plan your trip is to visit the cinema locations page on our website, pick the day, the movie, and the time you'd like to come. Start here: https://celebrationcinema.com/cinemas.

One last thing...
It is an incredibly challenging time for the service industry, as you move about our cinemas please remember this. And if you see great service let us know, your kind words make a huge difference to our theatre staff.